Singapore Girl – Still a Great Way to Fly.

Earlier I wrote that we were offloaded in Changi from a flight that had a transit in the USA. We were able to book a flight on SIA to Vancouver on a special package for two persons travelling together.

This flight is not daily and we had to wait till Monday before we could leave Changi.

The SIA planes are really nice and very clean. Service was efficient and I noted that the stewardesses from Korea are quite friendly and helpful, not merely businesslike. There was on-demand entertainment with video and audio offerings.

The only complaint I have is that the food out of Inchon was not too good. My wife and I tried the rice with beef Korean style and preserved cucumber and we both disliked it instantly.

Then on the return flight they served some steamed fish with rice and my wife also found that unappetising. I had opted for the more mundane roast chicken and that was quite nice.

Our outward flight to Vancouver was eventful in that I left my waist pouch on the plane. While waiting the late evening flight to Toronto, I suddenly realised that the waist pouch was missing.

I had taken it off during the flight and forgotten to put it back on when we reached Vancouver. It contained my mobile phone and some keys. By the time I realised the loss the plane had already turned around and headed back to Singapore.

I approached the “Lost and Found” counter in Vancouver airport but they only dealt with items found in the building. Airlines handled items found on the planes.
There was a lost luggage number to call but when we called, the staff had already gone home.

So I was resigned to approach them on my return to Vancouver about a fortnight later.
When we reached Halifax, my son told me he had an email from SIA asking if he had lost a pouch.

I had my son’s Krisflyer letter in the pouch and so they contacted him. I replied and told them to keep the pouch in Vancouver.

Our ticketing agent had issued the ticket with my name with first name instead of surname and they could not find my contact details from the passenger list. So this is one other detail you must double check to avoid delays.

Even on the way back, the ticketing agent had to spend at least ten minutes before she could issue the boarding pass. We were quite early and so she was not under too much crowd stress.

Singapore Airlines – you have my heartfelt thanks for keeping up your standards and service.

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